counselling services

Whom do we counsel?
•     Victims of right-wing motivated and racist attacks
•     Relatives and friends of victims
•     Witnesses of such attacks

Who are we?
•     A civic initiative that was created with the objective of providing independent counselling
•     A heterogeneous and interdisciplinary project combining different experiences and personal situation
•     A professional counselling team comprising experts in social pedagogy
•     Member of the umbrella association of counselling centres for victims of right-wing attacks
•     First signatory of the umbrella association‘s „quality standards for counselling services“

What do we offer?
•     Counselling and emotional support following an attack and in crisis situations
•     Information about legal options (filing a police report, civil action, protection of victims)
•     Accompanying victims to the police, authorities, officials, doctors and lawyers
•     Preparation and follow-up as well as support for court cases
•     Information on financial support options, for example legal aid and compensation payments, assistance in the application process where necessary
•     Psychosocial counselling
•     Arrangement of support from other counselling centres and, if necessary, provision of therapeutic programmes
•      Public relations
•     Practical support for improving the quality of life following an attack (for example, assistance in relocating)

What are the principles of counselling?
•     We are unequivocally on the side of the victims
•     The interests, wishes and needs of the victims are put first
•     We provide counselling services throughout the country on an outreach basis
•     We guarantee confidentiality and, if requested, anonymity
•     The services are based on voluntary participation and are free of charge
•     The matter does not have to be reported to the police