› Victims of right-wing motivated and racist attacks
› Relatives and friends of victims
› Witnesses of such attacks
Who are we?
› A civic initiative that was created with the objective of providing independent counselling
› A heterogeneous and interdisciplinary project combining different experiences and personal situation
› A professional counselling team comprising experts in social pedagogy
› Member of the umbrella association of counselling centres for victims of right-wing attacks
› First signatory of the umbrella association‘s „quality standards for counselling services“
What do we offer?
› Counselling and emotional support following an attack and in crisis situations
› Information about legal options (filing a police report, civil action, protection of victims)
› Accompanying victims to the police, authorities, officials, doctors and lawyers
› Preparation and follow-up as well as support for court cases
› Information on financial support options, for example legal aid and compensation payments, assistance in the application process where necessary
› Psychosocial counselling
› Arrangement of support from other counselling centres and, if necessary, provision of therapeutic programmes
› Public relations
› Practical support for improving the quality of life following an attack (for example, assistance in relocating)
What are the principles of counselling?
› We are unequivocally on the side of the victims
› The interests, wishes and needs of the victims are put first
› We provide counselling services throughout the country on an outreach basis
› We guarantee confidentiality and, if requested, anonymity
› The services are based on voluntary participation and are free of charge
› The matter does not have to be reported to the police
